I ordered this item on 2nd Dec 2024. It has not arrived. I have sent numerous emails to the email address provided and via the direct link on the site and have not had one reply to my email. I tried phoning this company and have not been able to get through. The money has left my account and the tracking says the item is on its way. I have recieved numerous promotional emails from this company as well as requests to rate their service. I think its bizarre that I am receiving these but not one reply to my questions. Take from this what you will. It's a shame as this seems like a good lego site.